Your trusted investigations partner

MJM roots trace back to 1988, when Milne & Associates was formed. By 1996, we increased our focus on factual investigations and surveillance and in 1999 introduced an in-house Case Management System to track and monitor all investigative activity from a centralized location. A partnership with MJM Inc. (USA) was established in 2004 followed by the launch our web-based technology which was given the “Innovation in Claims Management” award the same year. MJM continued to grow in 2007 upon acquiring Melbourne-based investigations firm G & V Investigations followed by the acquisition of Western Investigations in 2010. By 2014 MJM expanded into South Australia and is now part of a global organization.

A Unique Approach

Our unique approach assesses investigation needs and risk factors, develops a detailed action plan and captures return on investment. Through these initiatives, we meld the critical components of corporate governance, investigation volume, consulting and investigative outcomes into a seamless process driven through advanced technology. As a result, our clients add value, manage complexity, increase efficiency and sustain competitive advantage in their market.

MJM Kids

MJM Kids is a foundation that supports children of all ages with all types of challenges. It’s our way of helping kids be kids!

How does it work?

We make a donation to MJM Kids every time we receive a referral from our customers and on other occasions where we focus on raising funds.

Who do we support?

We aim to assist children who are affected by illness, abuse and neglect in addition to those who are disadvantaged.

In 2018 we will be supporting the Starlight Children’s Foundation. The Starlight Children’s Foundation partners with Australian health professionals to develop programs based on positive psychology principles to support the total care of seriously ill children and teens.

Our History

Our story begins more than 30 years ago. Since inception, we have accomplished great things including expanding our national footprint into Europe and the United States, introducing market-leading technology and growing to become the industry-leader in insurance claims investigations and related services.

At MJM, professionalism is our signature and every relationship is built on trust, honesty and openness. We do what we promise and always strive to do the right thing. We always act with integrity and respect, we are passionate about service excellence and achieve our success through innovation and teamwork.

With a wide footprint across Australia and abroad, MJM plays an important role in many communities. Our people and resources not only provide services, we make a positive impact by supporting the welfare of the local communities in which we live and work.

Our people are guided by integrity and driven by our commitment to investigation and customer service excellence. We take great pride in being a trusted partner and advisor to our clients for their enterprise wide investigations. This means we will provide you with measurable results while minimizing your financial losses and protecting your brand.

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…We have completed our investigation and thanks to the hard work and persistence we have been able to deny the claim. We have recorded the saving of $6,358. Thanks for your help on this matter.

National Insurance Company

Would just like to commend your firm and the operator on a particular matter… The operator on the job has obtained quality footage (over 4 hrs) and provided a well written and clear report and surveillance logs with no quality control issues. Just thought I would provide some positive feedback to the operator regarding the way this job has been managed and the quality of the report and the footage and the overall outcome.

Government Organisation

I just write this email to thank you for your service provided to us during this fraud case investigation. The case is making progress with a fraud report lodged with the police officer and now is under criminal investigation. Your intelligence report has provided a solid basis for us to confirm it being a fraud case. I am very pleased with the service you have provided.

Self Insured Company

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1300 660 323

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