Why is MJM the right investigative partner for you

With more than 30 years of experience, 4.7 million cases worked and the best people in the business, we're the right match for anyone facing claim or corporate risk challenges, no matter how big or small. At MJM, we are committed to helping organizations make more informed claim decisions through our unparalleled industry knowledge, expert consulting and integrated technologies.


We offer objective and detailed investigations regardless of the type, nature, complexity or exposure. A strategy is designed to best suit individual case needs and objectives. Our investigators identify leads, recommend investigative objectives and validate the facts of loss. When inconsistencies or suspicious activities are uncovered, the findings are documented and promptly reported.

  • Alive & Well / Claim Update
  • Beneficiary Review
  • Investigations
  • Intelligence
  • Interviews / Statements / e-Witness
  • Document Retrieval
  • Scene Investigations
  • Proof of Loss Verification
  • Liability & Disability
  • Life & Income

At the onset of a disability claim, you need to make a sound and fair decision about whether someone is truly disabled under the terms and conditions of the policy. MJM works with you directly to define a cost-effective investigative strategy to meet your needs. Our experts take a personal approach on each assignment to achieve the best outcomes while controlling costs.

  • Activity Checks
  • Foreign Country Investigations
  • Interviews / Statements / e-Witness
  • Surveillance
  • Contestable & Non-Contestable Death Claims
  • Beneficiary Interviews
  • Media & Newspaper Searches
  • Police Interviews & Record Verification
  • Hospital & Emergency Service Interviews
  • Verification of Certified Medical Records
  • Medical Examiner & Coroner Inquiries
  • Collection of Documentation
  • Witness Location
  • Scene Inspection & Photography

Quick research and fast response on workers' compensation claims has proven to have a positive impact on claim length and ultimately, claim payout. We understand the added pressures being placed on today's adjusters and in response have created a wide-array of solutions to alleviate those burdens. Utilizing a highly-trained field force and a wide-array of services, we can reveal a claimant's activities and provide valuable information allowing you to make confident claim decisions.

  • Surveillance
  • Beneficiary Review
  • Interviews / Statements / e-Witness
  • Intelligence
  • Wellness Checks
  • Suspect Claim Investigations
  • Static Surveillance Vehicle
  • Biomechanical Assessments

We understand the environments in which our clients operate, the pressures they face and the things that matter to them. By using a holistic approach and applying our expertise and knowledge, we turn our clients’ challenges into opportunities. By offering a wide range of loss adjusting solutions and investigative services around the world, we are able to tailor our services to meet your needs. We feature on-site investigations and desktop assessments utilizing the latest technology, from desktop assessments right through to comprehensive assessments including project management of claims, identifying recovery prospects and settlement of claims. Throughout the life of a claim, MJM is committed to managing indemnity and expense costs.

  • Large Loss
  • Fire Origin & Cause
  • Marine & Cargo
  • Property including livestock
  • Building
  • Contents
  • Landlords
  • Strata
  • Envelope Preparation
  • Lucky Draw - onsite verification
  • Hole In One - onsite verification
  • Weather Event Cancellation
  • Prize Draw verification
  • Raffle Verification

It is estimated billions of dollars are lost each year due to fraudulent travel claims and despite the number of fraudulent claims being made, fewer than 10% of all travel claims are investigated or disputed. We give you clarity, confidence and strategic insight to help you improve the quality and speed of claim decisions while reducing costs and producing results. Our capabilities and experience are critical in providing you with the information needed to make informed claims decisions anywhere in the world.

  • Major Accident Investigations
  • Scene Reconstruction
  • Interviews / Statements / e-Witness
  • Subrogation and Recovery Investigations
  • Intelligence
  • Social Media Investigations
  • Document Retrieval
  • Business Search
  • Asset Check
  • Surveillance

Keeping up to date with your regulatory compliance and training requirements can be a struggle in this ever-changing world. It can take a significant amount of time for in-house personnel to research, investigate, implement and monitor the procedures they suggest. MJM interprets regulatory guidance applicable to your firm. We then help to train your employees and implement procedures relevant to your firm, or adapt or update existing procedures when necessary. This relieves time and pressure from you, leaving you to do what you do best – advise your clients.

  • Fraud Awareness Training
  • Incident Investigation Training
  • Claims Fraud Awareness Training
  • Online training via eTrainer Platform
  • Compliance & Audit assistance

Business risks are an unavoidable reality, enterprise risk is amplified by brand integrity issues, supply disruptions, emerging competitors, global collaborations, expanding regulations, employee concerns and technology advances. MJM integrates investigative and compliance strategies focused on reducing risk, increasing revenue and expanding profitability. MJM’s unique blend of corporate risk and human resource solutions allows us to provide expert advice at every stage, from investigation to recovery, training and prevention.

  • Loss Time Investigations
  • Physical Surveillance
  • Undercover Operations
  • Intellectual Property / Information & Brand Protection
  • Due Diligence
  • HR / Misconduct Investigations
  • Industrial Relations Investigations
  • Procedural Compliance Investigations
  • Internal / External Fraud
  • Computer Forensics
  • Pre-Employment Screening Support Services
  • Criminal History Checks
  • Dial-in Reporting Hotlines
  • Internal & External Fraud and Theft
  • Integrity & Breach of Contract
  • Executive Protection
  • Security Site Assessments
  • Risk & Threats Assessments
  • Exit Interviews


MJM helps ensure you make confident claim decisions.

  • Identify and investigate claims
  • Provide timely, accurate information
  • Deliver quantifiable results
  • Improve claim resolution speed
  • Reduce investigative spend
  • Increase claim cost savings